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Reliability - Let's play
10
Confidence: Something that is gained through delivering on promises, synonym of trust.
Rogers: The best telecommunications company, EVER!
2013: The year of reliability in customer service.
Relationship: The way in which two or more concepts, objects, or people are connected.
Resolve : To find a solution to a problem.
You: Our biggest asset in achieving our goals of reliability (hint, look in the mirror).
Connect : When you acknowledge the customer's situation, you can ______ emotionally with them.
Own: To make something yours.
Understand: By asking open-ended question, we can __________ customer needs.
Reliable: Rogers Care vows to be the most ________ customer service.
Empathy: The ability to understand and share the feelings of another.
Reliability - Let's play
Across:3. | To make something yours. | 5. | The way in which two or more concepts, objects, or people are connected. | 7. | To find a solution to a problem. | 8. | The ability to understand and share the feelings of another. | 10. | The best telecommunications company, EVER! |
| | Down:1. | When you acknowledge the customer's situation, you can ______ emotionally with them. | 2. | Rogers Care vows to be the most ________ customer service. | 4. | Something that is gained through delivering on promises, synonym of trust. | 6. | By asking open-ended question, we can __________ customer needs. | 9. | Our biggest asset in achieving our goals of reliability (hint, look in the mirror). |
| |
© 2013
PuzzleFast.com, Noncommercial Use Only
Reliability - Let's play
Across:3. | To make something yours. | 5. | The way in which two or more concepts, objects, or people are connected. | 7. | To find a solution to a problem. | 8. | The ability to understand and share the feelings of another. | 10. | The best telecommunications company, EVER! |
| | Down:1. | When you acknowledge the customer's situation, you can ______ emotionally with them. | 2. | Rogers Care vows to be the most ________ customer service. | 4. | Something that is gained through delivering on promises, synonym of trust. | 6. | By asking open-ended question, we can __________ customer needs. | 9. | Our biggest asset in achieving our goals of reliability (hint, look in the mirror). |
| |
© 2013
PuzzleFast.com, Noncommercial Use Only