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Across:

6.	Scheduled contract closure
7.	Retention also applies to this BMW Group Financial Services brand
8.	Contract closure before schedule
9.	A high retention product that allows you to pay for as much as you drive.
10.	What does the I in the acronym CIC stand for?
11.	What does the S in the acronym CSI stand for?
13.	A high retention finance product
14.	EEE’s goal is 60% ___________________________
15.	A customer's commitment to a brand

Down:

1.	We want to turn ________ ____ ____
2.	What does the R in the acronym CRM stand for?
3.	Customers with good credit history are offered this
4.	Retained customers receive a _________ waiver
5.	A critical partner in the retention process
12.	The No.1 dealer in Q4, 2012 for retention

© 2013 PuzzleFast.com, Noncommercial Use Only

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Across:

6.	Scheduled contract closure
7.	Retention also applies to this BMW Group Financial Services brand
8.	Contract closure before schedule
9.	A high retention product that allows you to pay for as much as you drive.
10.	What does the I in the acronym CIC stand for?
11.	What does the S in the acronym CSI stand for?
13.	A high retention finance product
14.	EEE’s goal is 60% ___________________________
15.	A customer's commitment to a brand

Down:

1.	We want to turn ________ ____ ____
2.	What does the R in the acronym CRM stand for?
3.	Customers with good credit history are offered this
4.	Retained customers receive a _________ waiver
5.	A critical partner in the retention process
12.	The No.1 dealer in Q4, 2012 for retention

© 2013 PuzzleFast.com, Noncommercial Use Only