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Entitlement Crossword
9
WebMonitor: Tool used exclusively by Entitlement to grab cases
GSR: Team that handles Software Entitlement
ECL7: The first level of contract entitlement that uses location data
Demo: Requires one specific contract for support
DOAN: Product that failed on first boot, on a new install
Lab: Cisco facility that is automatically granted 10BD support if not entitled
B2BCosentry: Team that handles MCS devices
Entitlement: Process of determining the correct outcome with multiple variables to meet both the customers, and the clients needs.
DOAR: Product that failed on first boot, on an RMA'd device.
Severity2: Operation of an existing network or environment is severely degraded, or significant aspects of the customer's business operation are negatively affected. The customer and Cisco will commit considerable resources during normal business hours to resolve the situation.
ECL10: Serial Number Required Match Product: All Serialized PIDs
Entitlement Crossword
Across:3. | Product that failed on first boot, on a new install | 4. | Operation of an existing network or environment is severely degraded, or significant aspects of the customer's business operation are negatively affected. The customer and Cisco will commit considerable resources during normal business hours to resolve the situation. | 6. | Cisco facility that is automatically granted 10BD support if not entitled | 8. | The first level of contract entitlement that uses location data | 9. | Product that failed on first boot, on an RMA'd device. |
| | Down:1. | Requires one specific contract for support | 2. | Process of determining the correct outcome with multiple variables to meet both the customers, and the clients needs. | 5. | Serial Number Required Match Product: All Serialized PIDs | 7. | Team that handles MCS devices |
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© 2014
PuzzleFast.com, Noncommercial Use Only
Entitlement Crossword
Across:3. | Product that failed on first boot, on a new install | 4. | Operation of an existing network or environment is severely degraded, or significant aspects of the customer's business operation are negatively affected. The customer and Cisco will commit considerable resources during normal business hours to resolve the situation. | 6. | Cisco facility that is automatically granted 10BD support if not entitled | 8. | The first level of contract entitlement that uses location data | 9. | Product that failed on first boot, on an RMA'd device. |
| | Down:1. | Requires one specific contract for support | 2. | Process of determining the correct outcome with multiple variables to meet both the customers, and the clients needs. | 5. | Serial Number Required Match Product: All Serialized PIDs | 7. | Team that handles MCS devices |
| |
© 2014
PuzzleFast.com, Noncommercial Use Only