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White Glove Higher Education Tips
10
physical security : security measures that are designed to deny unauthorized access to facilities, equipment and resources, and to protect personnel and property from damage or harm
access control : selective restriction of access to a place
customer service : series of activities designed to enhance the level of customer satisfaction
external customers : People outside AlliedBarton. This is the type of customer that buys our service. In colleges and universities, this includes students, faculty, staff, and visitors.
Internal Customers : People inside AlliedBarton (e.g., your supervisor, co-workers). They don’t pay for your services, but still depend upon you for many things.
Platnium Rule : Treat others the way they wish to be treated.
Courtesy : Always treat others the way they want to be treated.
Smile : your face lights up when you___________.
Posture : Stand tall! Chest out! Chin up!
Body Language : Let your body show you’re eager to help. Reach out. Wave. Keep your palms open. Open doors for people.
White Glove Higher Education Tips
Across:1. | People outside AlliedBarton. This is the type of customer that buys our service. In colleges and universities, this includes students, faculty, staff, and visitors. | 5. | Stand tall! Chest out! Chin up! | 8. | Always treat others the way they want to be treated. | 9. | Let your body show you’re eager to help. Reach out. Wave. Keep your palms open. Open doors for people. | 10. | security measures that are designed to deny unauthorized access to facilities, equipment and resources, and to protect personnel and property from damage or harm |
| | Down:2. | selective restriction of access to a place | 3. | Treat others the way they wish to be treated. | 4. | People inside AlliedBarton (e.g., your supervisor, co-workers). They don’t pay for your services, but still depend upon you for many things. | 6. | your face lights up when you___________. | 7. | series of activities designed to enhance the level of customer satisfaction |
| |
© 2014
PuzzleFast.com, Noncommercial Use Only
White Glove Higher Education Tips
Across:1. | People outside AlliedBarton. This is the type of customer that buys our service. In colleges and universities, this includes students, faculty, staff, and visitors. | 5. | Stand tall! Chest out! Chin up! | 8. | Always treat others the way they want to be treated. | 9. | Let your body show you’re eager to help. Reach out. Wave. Keep your palms open. Open doors for people. | 10. | security measures that are designed to deny unauthorized access to facilities, equipment and resources, and to protect personnel and property from damage or harm |
| | Down:2. | selective restriction of access to a place | 3. | Treat others the way they wish to be treated. | 4. | People inside AlliedBarton (e.g., your supervisor, co-workers). They don’t pay for your services, but still depend upon you for many things. | 6. | your face lights up when you___________. | 7. | series of activities designed to enhance the level of customer satisfaction |
| |
© 2014
PuzzleFast.com, Noncommercial Use Only