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Managing Interpersonal Conflicts
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Accommodating : (Lose-Win) occurs when you allow others to have their way rather then asserting your own point of view.
Avoiding : (Lose-Lose) Occurs when people non-assertively ignore or stay away from the conflict
Collaborating : (Win-Win) Occurs when people show a high degree of concern for both themselves and others.
Competing : (Win-Lose) High concern for self, low concern for others.
Complementary conflict style : Partners use different, but mutually reinforcing behaviors.
Compromising : (Partial Lose-Lose) Gives both people at least some of what they want, although both sacrifice some of their goals.
Conflict : "An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals."
Conflict Ritual : Unacknowledged, but very real patterns of interlocking behavior.
Crazymaking : Occurs when people have feelings of resentment, anger, or rage that they are unable or unwilling to express directly.
Direct Aggression : Occurs when a communicator expresses a criticism or demand that threatens the face of the person at whom it is directed.
Parallel Conflict Style : Occurs when both partners shift between complementary and symmetrical patters from one issue to another.
Passive Aggression : Occurs when a communicator expresses hospitality in an obscure or manipulative way.
Relational Conflict Style : A pattern of managing disagreements
Symmetrical Conflict Style : Both Partners use the same behaviors.
Managing Interpersonal Conflicts
Across:2. | (Partial Lose-Lose) Gives both people at least some of what they want, although both sacrifice some of their goals. | 6. | "An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals." | 7. | (Win-Win) Occurs when people show a high degree of concern for both themselves and others. | 8. | Occurs when people have feelings of resentment, anger, or rage that they are unable or unwilling to express directly. |
| 9. | (Lose-Lose) Occurs when people non-assertively ignore or stay away from the conflict | 11. | Occurs when a communicator expresses a criticism or demand that threatens the face of the person at whom it is directed. | 12. | A pattern of managing disagreements |
| | Down:1. | Occurs when a communicator expresses hospitality in an obscure or manipulative way. | 3. | Occurs when both partners shift between complementary and symmetrical patters from one issue to another. | 4. | (Lose-Win) occurs when you allow others to have their way rather then asserting your own point of view. |
| 5. | Unacknowledged, but very real patterns of interlocking behavior. | 10. | (Win-Lose) High concern for self, low concern for others. |
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PuzzleFast.com, Noncommercial Use Only
Managing Interpersonal Conflicts
Across:2. | (Partial Lose-Lose) Gives both people at least some of what they want, although both sacrifice some of their goals. | 6. | "An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals." | 7. | (Win-Win) Occurs when people show a high degree of concern for both themselves and others. | 8. | Occurs when people have feelings of resentment, anger, or rage that they are unable or unwilling to express directly. |
| 9. | (Lose-Lose) Occurs when people non-assertively ignore or stay away from the conflict | 11. | Occurs when a communicator expresses a criticism or demand that threatens the face of the person at whom it is directed. | 12. | A pattern of managing disagreements |
| | Down:1. | Occurs when a communicator expresses hospitality in an obscure or manipulative way. | 3. | Occurs when both partners shift between complementary and symmetrical patters from one issue to another. | 4. | (Lose-Win) occurs when you allow others to have their way rather then asserting your own point of view. |
| 5. | Unacknowledged, but very real patterns of interlocking behavior. | 10. | (Win-Lose) High concern for self, low concern for others. |
| |
© 2015
PuzzleFast.com, Noncommercial Use Only