en CR HRM Midterm Study Guide Ch 1 and 2 32 value : Managers and economists traditionally have seen human resource management as a necessary expense rather than as a source of ____________ to their organization . responsibilities : No two human resource departments will have the same roles and _________________ due to the size of the company, the characteristics of the workforce and the industry, and the values of the firm's management. includes : Important decisions in planning pay and benefits _________________ how much to offer employees in salary or wages, as opposed to bonuses, commissions, and other performance-related pay . underperforms : Canada __________________ the United States with respect to labour productivity . significant : HRM should have a ___________________ role in carrying out a merger or acquisition . ethical : Recent surveys indicate that the general public and managers do not have positive perceptions of the _____________conduct of businesses . aging : Canada's population and its labour force are ____________________. knowledge : Capturing learning at the level of individuals, teams, and the whole organization is going to be a critical activity for organizations as they become more ___________________ -based . engagement : For employee______________________ to occur, managers must be trained to link employees to resources within and outside the organization, such as customers, co-workers in other departments, and websites with needed information . Electronic : ______________________human resource management (e-HRM) has the potential to change all traditional HRM functions Advances : __________________ in technology have allowed many HR services to be offered on a self-service basis . systems : Human Resource Management develops ____________________that influence employees' behavior characteristics : As a type of resource, human capital refers to employee _____________ that can add economic value to the organization . sustainable : When an organization is better than competitors at something, and can hold that advantage over a long period of time, it is said to have a __________________ competitive advantage . management : Development programs often focus on developing employees for ______________________ responsibilities . Training : ___________________refers to a planned effort to enable employees to learn job-related knowledge, skills, and behaviour expatriots : Employees who take assignments in other countries are called _______________________ principles : Ethics refer to the fundamental _____________________of right and wrong . engagement : The extent that employees are satisfied, committed to, and prepared to support what is important to the organization is referred to as employee _____________________ territorial : Federal, provincial, and ________________ governments in Canada all play an important role in creating the legal environment for human resource management . federal : In Canada, banks are covered by ________________ legislation provincial : Hospitals, schools, colleges, and universities are covered by ______________ legislation negatively : Discrimination means to treat someone differently,____________________ , or adversely because of their race, age, religion, sex, or other prohibited ground . Discrimination : _____________________ may be direct or indirect . designated : Women are an employment equity________________________ group . PIPEDA : _______________________gives individuals the right to access and request correction of the personal information an organization may have collected about them . Pay : _______________________equity is a principle of nondiscrimination in wages that requires men and women working in the same job to be paid the same . diverse : A ______________________ workforce as a competitive advantage . political : ___________________ beliefs is not a prohibited ground of discrimination under federal legislation BFOR : A necessary, not merely preferred, qualification for performing a job is a _______________ employer : The _____________________ is responsible to prove a qualification is a Bona Fide Occupational Requirement . dismiss : Employers may not _____________________employees if they have a duty to accommodate . aboriginals : One of the designated employment equity groups psychological : Workplace bullying is a form of _________________ harassment wage : Pay equity legislation is intended to address the ______________ gap between men and women in the workplace . Ontario : The ________________ Human Rights Tribunal enforces human rights legislation for our provincial employers

HRM Midterm Study Guide Ch 1 and 2

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Across:

1.	Canada __________________ the United States with respect to labour productivity .
3.	Recent surveys indicate that the general public and managers do not have positive perceptions of the _____________conduct of businesses .
4.	_____________________ may be direct or indirect .
6.	Workplace bullying is a form of _________________ harassment
8.	The extent that employees are satisfied, committed to, and prepared to support what is important to the organization is referred to as employee _____________________
10.	Human Resource Management develops ____________________that influence employees' behavior
12.	HRM should have a ___________________ role in carrying out a merger or acquisition .
13.	Pay equity legislation is intended to address the ______________ gap between men and women in the workplace .
17.	Discrimination means to treat someone differently,____________________ , or adversely because of their race, age, religion, sex, or other prohibited ground .
20.	Women are an employment equity________________________ group .
23.	Employees who take assignments in other countries are called _______________________
26.	_______________________gives individuals the right to access and request correction of the personal information an organization may have collected about them .
27.	One of the designated employment equity groups
29.	The _____________________ is responsible to prove a qualification is a Bona Fide Occupational Requirement .
30.	A ______________________ workforce as a competitive advantage .
31.	No two human resource departments will have the same roles and _________________ due to the size of the company, the characteristics of the workforce and the industry, and the values of the firm's management.

Down:

2.	Employers may not _____________________employees if they have a duty to accommodate .
3.	For employee______________________ to occur, managers must be trained to link employees to resources within and outside the organization, such as customers, co-workers in other departments, and websites with needed information .
5.	Ethics refer to the fundamental _____________________of right and wrong .
7.	The ________________ Human Rights Tribunal enforces human rights legislation for our provincial employers
9.	__________________ in technology have allowed many HR services to be offered on a self-service basis .
11.	Capturing learning at the level of individuals, teams, and the whole organization is going to be a critical activity for organizations as they become more ___________________ -based .
14.	Federal, provincial, and ________________ governments in Canada all play an important role in creating the legal environment for human resource management .
15.	Managers and economists traditionally have seen human resource management as a necessary expense rather than as a source of ____________ to their organization .
16.	___________________ beliefs is not a prohibited ground of discrimination under federal legislation
18.	______________________human resource management (e-HRM) has the potential to change all traditional HRM functions
19.	Important decisions in planning pay and benefits _________________ how much to offer employees in salary or wages, as opposed to bonuses, commissions, and other performance-related pay .
21.	Canada's population and its labour force are ____________________.
22.	In Canada, banks are covered by ________________ legislation
24.	_______________________equity is a principle of nondiscrimination in wages that requires men and women working in the same job to be paid the same .
25.	Hospitals, schools, colleges, and universities are covered by ______________ legislation
28.	A necessary, not merely preferred, qualification for performing a job is a _______________

HRM Midterm Study Guide Ch 1 and 2

Across:

1.	Canada __________________ the United States with respect to labour productivity .
3.	Recent surveys indicate that the general public and managers do not have positive perceptions of the _____________conduct of businesses .
4.	_____________________ may be direct or indirect .
6.	Workplace bullying is a form of _________________ harassment
8.	The extent that employees are satisfied, committed to, and prepared to support what is important to the organization is referred to as employee _____________________
10.	Human Resource Management develops ____________________that influence employees' behavior
12.	HRM should have a ___________________ role in carrying out a merger or acquisition .
13.	Pay equity legislation is intended to address the ______________ gap between men and women in the workplace .
17.	Discrimination means to treat someone differently,____________________ , or adversely because of their race, age, religion, sex, or other prohibited ground .
20.	Women are an employment equity________________________ group .
23.	Employees who take assignments in other countries are called _______________________
26.	_______________________gives individuals the right to access and request correction of the personal information an organization may have collected about them .
27.	One of the designated employment equity groups
29.	The _____________________ is responsible to prove a qualification is a Bona Fide Occupational Requirement .
30.	A ______________________ workforce as a competitive advantage .
31.	No two human resource departments will have the same roles and _________________ due to the size of the company, the characteristics of the workforce and the industry, and the values of the firm's management.

Down:

2.	Employers may not _____________________employees if they have a duty to accommodate .
3.	For employee______________________ to occur, managers must be trained to link employees to resources within and outside the organization, such as customers, co-workers in other departments, and websites with needed information .
5.	Ethics refer to the fundamental _____________________of right and wrong .
7.	The ________________ Human Rights Tribunal enforces human rights legislation for our provincial employers
9.	__________________ in technology have allowed many HR services to be offered on a self-service basis .
11.	Capturing learning at the level of individuals, teams, and the whole organization is going to be a critical activity for organizations as they become more ___________________ -based .
14.	Federal, provincial, and ________________ governments in Canada all play an important role in creating the legal environment for human resource management .
15.	Managers and economists traditionally have seen human resource management as a necessary expense rather than as a source of ____________ to their organization .
16.	___________________ beliefs is not a prohibited ground of discrimination under federal legislation
18.	______________________human resource management (e-HRM) has the potential to change all traditional HRM functions
19.	Important decisions in planning pay and benefits _________________ how much to offer employees in salary or wages, as opposed to bonuses, commissions, and other performance-related pay .
21.	Canada's population and its labour force are ____________________.
22.	In Canada, banks are covered by ________________ legislation
24.	_______________________equity is a principle of nondiscrimination in wages that requires men and women working in the same job to be paid the same .
25.	Hospitals, schools, colleges, and universities are covered by ______________ legislation
28.	A necessary, not merely preferred, qualification for performing a job is a _______________