Make everything smaller

Make everything bigger

Going for Gold Customer Service

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6

Across:

2.	you should use your ________when answering the phone
4.	What is the maximum amount of rings before the call is answered
5.	_________ feelings let your customers know that you understand how their feeling
6.	when resolving a complaint you should keep your __________

Down:

1.	Before you answer any calls always remember and ____
3.	to make a great first impression all staff should be well ________

© 2015 PuzzleFast.com, Noncommercial Use Only

Going for Gold Customer Service

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						2 N	A	M	E
								I
						3 G		L
				4 T	H	R	E	E
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		5 M	I	R	R	O	R
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6 P	R	O	M	I	S	E	S
						D

Across:

2.	you should use your ________when answering the phone
4.	What is the maximum amount of rings before the call is answered
5.	_________ feelings let your customers know that you understand how their feeling
6.	when resolving a complaint you should keep your __________

Down:

1.	Before you answer any calls always remember and ____
3.	to make a great first impression all staff should be well ________

© 2015 PuzzleFast.com, Noncommercial Use Only