1:00
en
CR
Unit 1 Crossword Puzzle
11
ease : The last step in welcoming customers is to put customers at ___.
compliment : One way to put a customer at ease is to give a sincere ___.
leading : Navy blue is a nicer colour, dont you agree is an example of a ___ question.
recognition : An element of a good greeting is to give immediate ___.
straight : To project confidence and enthusiasm, the salesperson should keep the head ___.
name : An important etiquette is to remember the customer's ___.
touchpoint : The interface of a product, service or brand with customers, employees and other stakeholders is known as a ___.
verbal : An acknowledgement is a non-___ greeting.
smile : The moment you see a customer, you should ___.
impression : The importance of being well-groomed is to give a good ___.
sincere : When greeting the customer, it should be warm and ___.
cleanliness : An example of a touchpoint is the size or ___ of fitting rooms.
Unit 1 Crossword Puzzle
Across:2. | When greeting the customer, it should be warm and ___. | 8. | One way to put a customer at ease is to give a sincere ___. | 9. | Navy blue is a nicer colour, dont you agree is an example of a ___ question. |
| 10. | An important etiquette is to remember the customer's ___. | 11. | The interface of a product, service or brand with customers, employees and other stakeholders is known as a ___. |
| | Down:1. | An example of a touchpoint is the size or ___ of fitting rooms. | 3. | The last step in welcoming customers is to put customers at ___. | 4. | An element of a good greeting is to give immediate ___. |
| 5. | The moment you see a customer, you should ___. | 6. | The importance of being well-groomed is to give a good ___. | 7. | To project confidence and enthusiasm, the salesperson should keep the head ___. |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only
Unit 1 Crossword Puzzle
Across:2. | When greeting the customer, it should be warm and ___. | 8. | One way to put a customer at ease is to give a sincere ___. | 9. | Navy blue is a nicer colour, dont you agree is an example of a ___ question. |
| 10. | An important etiquette is to remember the customer's ___. | 11. | The interface of a product, service or brand with customers, employees and other stakeholders is known as a ___. |
| | Down:1. | An example of a touchpoint is the size or ___ of fitting rooms. | 3. | The last step in welcoming customers is to put customers at ___. | 4. | An element of a good greeting is to give immediate ___. |
| 5. | The moment you see a customer, you should ___. | 6. | The importance of being well-groomed is to give a good ___. | 7. | To project confidence and enthusiasm, the salesperson should keep the head ___. |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only