1:00
en
CR
11
smile : The moment you see a customer, you should ___.
sincere : When greeting the customer, it should be warm and ___.
ease : The last step in welcoming customers is to put customers at ___.
impression : The importance of being well groomed is to give a good ___.
touchpoint : The interface of a product, service or brand with customers, employees and other stakeholders is known as a ___.
cleanliness : An example of a touchpoint is the size or ___ of fitting rooms.
name : An important etiquette is to remember the buyer's ___.
recognition : An element of a good greeting is to give immediate ___.
compliment : One way to put a customer at ease is to give a sincere ___.
verbal : An acknowledgement is a non-___ greeting.
straight : To project confidence and enthusiasm, the salesperson should keep the head ___.
Across:4. | An element of a good greeting is to give immediate ___. | 7. | To project confidence and enthusiasm, the salesperson should keep the head ___. | 8. | An important etiquette is to remember the buyer's ___. | 9. | The interface of a product, service or brand with customers, employees and other stakeholders is known as a ___. | 11. | An acknowledgement is a non-___ greeting. |
| | Down:1. | The moment you see a customer, you should ___. | 2. | The importance of being well groomed is to give a good ___. | 3. | When greeting the customer, it should be warm and ___. | 5. | An example of a touchpoint is the size or ___ of fitting rooms. | 6. | The last step in welcoming customers is to put customers at ___. | 10. | One way to put a customer at ease is to give a sincere ___. |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only
Across:4. | An element of a good greeting is to give immediate ___. | 7. | To project confidence and enthusiasm, the salesperson should keep the head ___. | 8. | An important etiquette is to remember the buyer's ___. | 9. | The interface of a product, service or brand with customers, employees and other stakeholders is known as a ___. | 11. | An acknowledgement is a non-___ greeting. |
| | Down:1. | The moment you see a customer, you should ___. | 2. | The importance of being well groomed is to give a good ___. | 3. | When greeting the customer, it should be warm and ___. | 5. | An example of a touchpoint is the size or ___ of fitting rooms. | 6. | The last step in welcoming customers is to put customers at ___. | 10. | One way to put a customer at ease is to give a sincere ___. |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only