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Unit 7 Crossword Puzzle
10
silence : A situation of when to close a sale.
verbal : "How much do I have to pay for it?" is an example of a ___ cue.
assumption : This close assumes that the customer is going to buy.
combination : Using two or more closing methods is known as ___ close.
alteration : Repair services, delivery and ___ are examples of after-sales services.
appeal : "Can you sign here?" is an example of direct ___ close.
readiness : In a trial close, an attempt is made to encourage the customer to reveal ___ to buy.
expression : An example of a non-verbal cue is a relaxed or friendly facial ___.
service : After-sales ___ is important because selling to an existing customer is cheaper than selling to a new customer.
trial : "Do you like it in blue?" is an example of a ___ close.
Unit 7 Crossword Puzzle
Across:4. | Repair services, delivery and ___ are examples of after-sales services. | 6. | In a trial close, an attempt is made to encourage the customer to reveal ___ to buy. | 7. | An example of a non-verbal cue is a relaxed or friendly facial ___. | 9. | "Do you like it in blue?" is an example of a ___ close. | 10. | "How much do I have to pay for it?" is an example of a ___ cue. |
| | Down:1. | Using two or more closing methods is known as ___ close. | 2. | "Can you sign here?" is an example of direct ___ close. | 3. | A situation of when to close a sale. | 5. | This close assumes that the customer is going to buy. | 8. | After-sales ___ is important because selling to an existing customer is cheaper than selling to a new customer. |
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© 2016
PuzzleFast.com, Noncommercial Use Only
Unit 7 Crossword Puzzle
Across:4. | Repair services, delivery and ___ are examples of after-sales services. | 6. | In a trial close, an attempt is made to encourage the customer to reveal ___ to buy. | 7. | An example of a non-verbal cue is a relaxed or friendly facial ___. | 9. | "Do you like it in blue?" is an example of a ___ close. | 10. | "How much do I have to pay for it?" is an example of a ___ cue. |
| | Down:1. | Using two or more closing methods is known as ___ close. | 2. | "Can you sign here?" is an example of direct ___ close. | 3. | A situation of when to close a sale. | 5. | This close assumes that the customer is going to buy. | 8. | After-sales ___ is important because selling to an existing customer is cheaper than selling to a new customer. |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only