1:00
en
CR
12
customer care: how you look after your customers
services: what your company or business provides to customers
current: at the present time
apologise: say that you are sorry for something
expensive: costs a great deal of money
directly: personally, immediately
fault: mistake
support: help, assistance
compensation: something given or received to make up for a mistake or error made
illogical: not logical
feedback: evaluative information taken from a reaction or response
satisfied: happy, contented
Across:| 3. | not logical | | 5. | help, assistance | | 6. | what your company or business provides to customers |
| | 7. | costs a great deal of money | | 10. | something given or received to make up for a mistake or error made | | 11. | personally, immediately |
| | Down:| 1. | say that you are sorry for something | | 2. | at the present time | | 4. | how you look after your customers |
| | 5. | happy, contented | | 8. | evaluative information taken from a reaction or response | | 9. | mistake |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only
Across:| 3. | not logical | | 5. | help, assistance | | 6. | what your company or business provides to customers |
| | 7. | costs a great deal of money | | 10. | something given or received to make up for a mistake or error made | | 11. | personally, immediately |
| | Down:| 1. | say that you are sorry for something | | 2. | at the present time | | 4. | how you look after your customers |
| | 5. | happy, contented | | 8. | evaluative information taken from a reaction or response | | 9. | mistake |
| |
© 2016
PuzzleFast.com, Noncommercial Use Only