Puzzle 20161014071592

en CR 38 start: signifies the beginning unisa: it the biggest university in Africa DPQA: the department is responsible for quality assurance in the university Hint: students love it given during a test or examination SRC: The are normally elected and represent the student body in management WITS: It is was visible in the media more than other universities for the #feesmustfall in the Gauteng province Umbrella: ... body for running quality student: our primary stakeholder dean: The head of a college or faculty quality assurance: The process of checking if our services are meeting the requirements of our stakeholders policy: regulates how to do work odel: its part of the blended approach Unisa has adopted Liana: She manages the department responsible Year Mark: If its 75 and above, then its a distinction ROI: It is difficult to measure in a service industry CHE: The national quality structure resides here Benchmarking: It helps in setting new approaches to providing a service Regulatory: HEQC is a ... organ responsible for quality in South Africa You: U Framework: Last word of IQMF Technology: It is changing the education landscape and teaching pedagogy Why: One of the five w words once: ... bitten, twice shy Eerie: when fear is at its extreme Report: Giving feedback on an assigned task Risk: Poor service quality will lead to heightened reputation ... of the university Online: Unisa students can submit assignments with ease Examination: Its the summative assessment universities use DPAR: It is responsible for programme registration and accreditation in Unisa Accreditation: professional bodies are not responsible for this process Open: Has become an important word in education and promotes physical distance between students and universities Norms: ... and standards SAQA: Its an body important body in programme registration End: Now I can sit and relax, mission accomplished Fees: Students who can not afford it, end up dropping out of the system Assess: Academics use the process to make judgment about how well learning has occurred Tutor: They support students during the teaching and learning journey at Unisa Continuous: The cycle never ends STLCEC: Its a senate committee of the university Loss: One needs to be able to define the point where the ... of interest can be a sign of a real problem Teeth: Does experiencing teething problems imply Unisa has ...? EG: For example Roles: If they are not clear, then quality of the service will be affected

	1

	2						3

			4	A	5										6

	7		8				9 R					10		11

				12	■	13			14					N
	15											16
					■	17											18
				19	E						20

		21												22 O
				23		24				25
														26	27	C

28			29
										30							K
								31
32												33	34		T

											35

													36

Across:

2.	professional bodies are not responsible for this process
4.	The process of checking if our services are meeting the requirements of our stakeholders
9.	If they are not clear, then quality of the service will be affected
10.	... bitten, twice shy
13.	Students who can not afford it, end up dropping out of the system
15.	Its a senate committee of the university
16.	It is was visible in the media more than other universities for the #feesmustfall in the Gauteng province
19.	HEQC is a ... organ responsible for quality in South Africa
21.	the department is responsible for quality assurance in the university
22.	Has become an important word in education and promotes physical distance between students and universities
23.	Poor service quality will lead to heightened reputation ... of the university
25.	students love it given during a test or examination
26.	The are normally elected and represent the student body in management
30.	Last word of IQMF
32.	Its the summative assessment universities use
33.	Does experiencing teething problems imply Unisa has ...?
35.	... body for running quality
36.	Now I can sit and relax, mission accomplished

Down:

1.	signifies the beginning
3.	They support students during the teaching and learning journey at Unisa
5.	One needs to be able to define the point where the ... of interest can be a sign of a real problem
6.	The national quality structure resides here
7.	it the biggest university in Africa
8.	its part of the blended approach Unisa has adopted
11.	The cycle never ends
12.	If its 75 and above, then its a distinction
14.	Its an body important body in programme registration
16.	One of the five w words
17.	For example
18.	The head of a college or faculty
20.	Unisa students can submit assignments with ease
21.	It is responsible for programme registration and accreditation in Unisa
24.	our primary stakeholder
27.	Giving feedback on an assigned task
28.	Academics use the process to make judgment about how well learning has occurred
29.	... and standards
31.	U
34.	when fear is at its extreme

■

Across:

2.	professional bodies are not responsible for this process
4.	The process of checking if our services are meeting the requirements of our stakeholders
9.	If they are not clear, then quality of the service will be affected
10.	... bitten, twice shy
13.	Students who can not afford it, end up dropping out of the system
15.	Its a senate committee of the university
16.	It is was visible in the media more than other universities for the #feesmustfall in the Gauteng province
19.	HEQC is a ... organ responsible for quality in South Africa
21.	the department is responsible for quality assurance in the university
22.	Has become an important word in education and promotes physical distance between students and universities
23.	Poor service quality will lead to heightened reputation ... of the university
25.	students love it given during a test or examination
26.	The are normally elected and represent the student body in management
30.	Last word of IQMF
32.	Its the summative assessment universities use
33.	Does experiencing teething problems imply Unisa has ...?
35.	... body for running quality
36.	Now I can sit and relax, mission accomplished

Down:

1.	signifies the beginning
3.	They support students during the teaching and learning journey at Unisa
5.	One needs to be able to define the point where the ... of interest can be a sign of a real problem
6.	The national quality structure resides here
7.	it the biggest university in Africa
8.	its part of the blended approach Unisa has adopted
11.	The cycle never ends
12.	If its 75 and above, then its a distinction
14.	Its an body important body in programme registration
16.	One of the five w words
17.	For example
18.	The head of a college or faculty
20.	Unisa students can submit assignments with ease
21.	It is responsible for programme registration and accreditation in Unisa
24.	our primary stakeholder
27.	Giving feedback on an assigned task
28.	Academics use the process to make judgment about how well learning has occurred
29.	... and standards
31.	U
34.	when fear is at its extreme