en CR Unisa Quality Assurance Puzzle: October Q News 41 Start: Signifies the beginning Unisa: It the biggest university in Africa DPQA: The department is responsible for quality assurance in the university Hint: students love it when it’s given during a test or examination SRC: They are normally elected and represent the student body in management WITS: It was visible in the media more than other universities for the #feesmustfall protests in the Gauteng province Umbrella: ... body for running quality Student: Our primary stakeholder Dean: The head of a college or faculty Quality assurance: The process of checking if our services are meeting the requirements of our stakeholders Policy: Regulates how to do work ODeL: Its part of the blended approach Unisa has adopted Liana: She manages the department responsible for quality Year Mark: If its 75 and above, then it’s a distinction ROI: It is difficult to measure for non financial services CHE: The national quality structure resides here Benchmarking: It helps in setting new approaches to providing a service Regulatory: HEQC is a ... organ responsible for quality in South Africa You: U Framework: Last word of IQMF Technology: It is changing the education landscape and teaching pedagogy Why: One of the five w words Once: ... bitten, twice shy Eerie: When fear is at its extreme Report: Giving feedback on an assigned task Risk: Poor service quality will lead to heightened Reputation ... of the university Online: Unisa students can submit assignments with ease Examination: It’s the summative assessment universities use DPAR: It is responsible for programme registration and accreditation in Unisa Accreditation: Professional bodies are not responsible for this process Open: Has become an important word in education and promotes physical distance between students and universities Norms: ... and standards SAQA: It’s an important body responsible for programme registration End: Now I can sit and relax, mission accomplished Fees: Students who cannot afford it, end up dropping out of the system Assess: Academics use the process to make judgment about how well learning has occurred Tutor: They support students during the teaching and learning journey at Unisa Continuous: The cycle never ends STLCEC: It’s a senate committee of the university Loss: One needs to be able to define the point where the ... of interest can be a sign of a real problem Teeth: Does experiencing teething problems imply Unisa has...? EG: For example Roles: If they are not clear, then quality of the service will be affected

Unisa Quality Assurance Puzzle: October Q News

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Across:

2.	The cycle never ends
5.	It helps in setting new approaches to providing a service
6.	If its 75 and above, then it’s a distinction
11.	For example
12.	Regulates how to do work
13.	It is difficult to measure for non financial services
15.	Giving feedback on an assigned task
18.	It’s a senate committee of the university
20.	... bitten, twice shy

22.	Unisa students can submit assignments with ease
23.	... and standards
25.	HEQC is a ... organ responsible for quality in South Africa
26.	Does experiencing teething problems imply Unisa has...?
29.	When fear is at its extreme
30.	They support students during the teaching and learning journey at Unisa
37.	The process of checking if our services are meeting the requirements of our stakeholders
40.	Poor service quality will lead to heightened Reputation ... of the university

Down:

1.	She manages the department responsible for quality
3.	... body for running quality
4.	Students who cannot afford it, end up dropping out of the system
7.	If they are not clear, then quality of the service will be affected
8.	It is changing the education landscape and teaching pedagogy
9.	The department is responsible for quality assurance in the university
10.	Academics use the process to make judgment about how well learning has occurred
14.	Its part of the blended approach Unisa has adopted
16.	Signifies the beginning
17.	It the biggest university in Africa
19.	The national quality structure resides here
21.	Now I can sit and relax, mission accomplished

22.	Has become an important word in education and promotes physical distance between students and universities
24.	Our primary stakeholder
27.	students love it when it’s given during a test or examination
28.	Last word of IQMF
31.	It’s an important body responsible for programme registration
32.	It is responsible for programme registration and accreditation in Unisa
33.	One of the five w words
34.	U
35.	The head of a college or faculty
36.	It was visible in the media more than other universities for the #feesmustfall protests in the Gauteng province
38.	They are normally elected and represent the student body in management
39.	One needs to be able to define the point where the ... of interest can be a sign of a real problem

Unisa Quality Assurance Puzzle: October Q News

Across:

2.	The cycle never ends
5.	It helps in setting new approaches to providing a service
6.	If its 75 and above, then it’s a distinction
11.	For example
12.	Regulates how to do work
13.	It is difficult to measure for non financial services
15.	Giving feedback on an assigned task
18.	It’s a senate committee of the university
20.	... bitten, twice shy

22.	Unisa students can submit assignments with ease
23.	... and standards
25.	HEQC is a ... organ responsible for quality in South Africa
26.	Does experiencing teething problems imply Unisa has...?
29.	When fear is at its extreme
30.	They support students during the teaching and learning journey at Unisa
37.	The process of checking if our services are meeting the requirements of our stakeholders
40.	Poor service quality will lead to heightened Reputation ... of the university

Down:

1.	She manages the department responsible for quality
3.	... body for running quality
4.	Students who cannot afford it, end up dropping out of the system
7.	If they are not clear, then quality of the service will be affected
8.	It is changing the education landscape and teaching pedagogy
9.	The department is responsible for quality assurance in the university
10.	Academics use the process to make judgment about how well learning has occurred
14.	Its part of the blended approach Unisa has adopted
16.	Signifies the beginning
17.	It the biggest university in Africa
19.	The national quality structure resides here
21.	Now I can sit and relax, mission accomplished

22.	Has become an important word in education and promotes physical distance between students and universities
24.	Our primary stakeholder
27.	students love it when it’s given during a test or examination
28.	Last word of IQMF
31.	It’s an important body responsible for programme registration
32.	It is responsible for programme registration and accreditation in Unisa
33.	One of the five w words
34.	U
35.	The head of a college or faculty
36.	It was visible in the media more than other universities for the #feesmustfall protests in the Gauteng province
38.	They are normally elected and represent the student body in management
39.	One needs to be able to define the point where the ... of interest can be a sign of a real problem

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