en CR Unisa Quality Assurance Puzzle: October Newsletter 42 start: Signifies the beginning Unisa: It the biggest university in Africa DPQA: The department is responsible for quality assurance in the university Hint: students love it when its given during a test or examination SRC: The are normally elected and represent the student body in management WITS: It is was visible in the media more than other universities for the #feesmustfall in the Gauteng province Umbrella: ... body for running quality student: Our primary stakeholder dean: The head of a college or faculty quality assurance: The process of checking if our services are meeting the requirements of our stakeholders policy: Regulates how to do work odel: Its part of the blended approach Unisa has adopted Liana: She manages the department responsible for quality Year Mark: If its 75 and above, then its a distinction ROI: It is difficult to measure in a service industry CHE: The national quality structure resides here Benchmarking: It helps in setting new approaches to providing a service Regulatory: HEQC is a ... organ responsible for quality in South Africa You: U Framework: Last word of IQMF Technology: It is changing the education landscape and teaching pedagogy Why: One of the five w words once: ... bitten, twice shy Eerie: When fear is at its extreme Report: Giving feedback on an assigned task Risk: Poor service quality will lead to heightened Reputation ... of the university Online: Unisa students can submit assignments with ease Examination: Its the summative assessment universities use DPAR: It is responsible for programme registration and accreditation in Unisa Accreditation: Professional bodies are not responsible for this process Open: Has become an important word in education and promotes physical distance between students and universities Norms: ... and standards SAQA: Its an body important body in programme registration End: Now I can sit and relax, mission accomplished Fees: Students who can not afford it, end up dropping out of the system Assess: Academics use the process to make judgment about how well learning has occurred Tutor: They support students during the teaching and learning journey at Unisa Continuous: The cycle never ends STLCEC: Its a senate committee of the university Loss: One needs to be able to define the point where the ... of interest can be a sign of a real problem Teeth: Does experiencing teething problems imply Unisa has ...? EG: For example Roles: If they are not clear, then quality of the service will be affected

Unisa Quality Assurance Puzzle: October Newsletter

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Across:

2.	The cycle never ends
5.	If they are not clear, then quality of the service will be affected
8.	It is responsible for programme registration and accreditation in Unisa
9.	For example
10.	The department is responsible for quality assurance in the university
12.	Academics use the process to make judgment about how well learning has occurred
15.	One of the five w words
16.	It is was visible in the media more than other universities for the #feesmustfall in the Gauteng province
17.	It is difficult to measure in a service industry
20.	If its 75 and above, then its a distinction
22.	It is changing the education landscape and teaching pedagogy
25.	Giving feedback on an assigned task

28.	... body for running quality
29.	The head of a college or faculty
30.	One needs to be able to define the point where the ... of interest can be a sign of a real problem
32.	Its a senate committee of the university
35.	They support students during the teaching and learning journey at Unisa
36.	Has become an important word in education and promotes physical distance between students and universities
37.	It helps in setting new approaches to providing a service
38.	When fear is at its extreme
39.	Students who can not afford it, end up dropping out of the system
40.	Signifies the beginning
41.	Its part of the blended approach Unisa has adopted

Down:

1.	Professional bodies are not responsible for this process
3.	It the biggest university in Africa
4.	Last word of IQMF
6.	She manages the department responsible for quality
7.	Its an body important body in programme registration
9.	Its the summative assessment universities use
11.	The process of checking if our services are meeting the requirements of our stakeholders
13.	The are normally elected and represent the student body in management
14.	Poor service quality will lead to heightened Reputation ... of the university
18.	... bitten, twice shy

19.	Does experiencing teething problems imply Unisa has ...?
21.	HEQC is a ... organ responsible for quality in South Africa
23.	... and standards
24.	U
26.	Regulates how to do work
27.	Now I can sit and relax, mission accomplished
31.	Our primary stakeholder
33.	The national quality structure resides here
34.	Unisa students can submit assignments with ease

Unisa Quality Assurance Puzzle: October Newsletter

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Across:

2.	The cycle never ends
5.	If they are not clear, then quality of the service will be affected
8.	It is responsible for programme registration and accreditation in Unisa
9.	For example
10.	The department is responsible for quality assurance in the university
12.	Academics use the process to make judgment about how well learning has occurred
15.	One of the five w words
16.	It is was visible in the media more than other universities for the #feesmustfall in the Gauteng province
17.	It is difficult to measure in a service industry
20.	If its 75 and above, then its a distinction
22.	It is changing the education landscape and teaching pedagogy
25.	Giving feedback on an assigned task

28.	... body for running quality
29.	The head of a college or faculty
30.	One needs to be able to define the point where the ... of interest can be a sign of a real problem
32.	Its a senate committee of the university
35.	They support students during the teaching and learning journey at Unisa
36.	Has become an important word in education and promotes physical distance between students and universities
37.	It helps in setting new approaches to providing a service
38.	When fear is at its extreme
39.	Students who can not afford it, end up dropping out of the system
40.	Signifies the beginning
41.	Its part of the blended approach Unisa has adopted

Down:

1.	Professional bodies are not responsible for this process
3.	It the biggest university in Africa
4.	Last word of IQMF
6.	She manages the department responsible for quality
7.	Its an body important body in programme registration
9.	Its the summative assessment universities use
11.	The process of checking if our services are meeting the requirements of our stakeholders
13.	The are normally elected and represent the student body in management
14.	Poor service quality will lead to heightened Reputation ... of the university
18.	... bitten, twice shy

19.	Does experiencing teething problems imply Unisa has ...?
21.	HEQC is a ... organ responsible for quality in South Africa
23.	... and standards
24.	U
26.	Regulates how to do work
27.	Now I can sit and relax, mission accomplished
31.	Our primary stakeholder
33.	The national quality structure resides here
34.	Unisa students can submit assignments with ease

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