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Unit 11 Matching Puzzle
7
Up-selling : a sales technique where the salesperson persuades the customer to purchase more expensive items, upgrades or other add-ons.
Cross-selling : involves selling products that are different or complement the products that you have sold.
Suggestive selling : the process of suggesting products/services that are similar to the main item being sold to the customer.
Up-selling : Asking a customer to purchase a portable charger with higher capacity.
Cross-selling : Suggesting a tie after customer has purchased a long-sleeved shirt
Suggestive selling : Suggesting to a customer to buy a bottle of conditioner after the customer has bought a bottle of shampoo.
Closing : This is simply the completion of a sale.
Unit 11 Matching Puzzle
1. | Up-selling | A. | This is simply the completion of a sale. |
2. | Suggestive selling | B. | Suggesting to a customer to buy a bottle of conditioner after the customer has bought a bottle of shampoo. |
3. | Suggestive selling | C. | Suggesting a tie after customer has purchased a long-sleeved shirt |
4. | Cross-selling | D. | Asking a customer to purchase a portable charger with higher capacity. |
5. | Up-selling | E. | the process of suggesting products/services that are similar to the main item being sold to the customer. |
6. | Cross-selling | F. | involves selling products that are different or complement the products that you have sold. |
7. | Closing | G. | a sales technique where the salesperson persuades the customer to purchase more expensive items, upgrades or other add-ons. |
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PuzzleFast.com, Noncommercial Use Only
Unit 11 Matching Puzzle
1. | Up-selling → G |
2. | Suggestive selling → E |
3. | Suggestive selling → E |
4. | Cross-selling → F |
5. | Up-selling → G |
6. | Cross-selling → F |
7. | Closing → A |
© 2017
PuzzleFast.com, Noncommercial Use Only