PuzzleFast

Unit 4

a crossword puzzle by
PuzzleFast Instant Puzzle Maker

Puzzle URL

https://www.puzzlefast.com/en/puzzles/20140830999994

I love crosswords and word searches, but
I also need ONLINE MATH PRACTICE!

Make everything smaller

Make everything bigger

Puzzle:

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Make the puzzle bigger

Clues:

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Plain Puzzle

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Unit 4

															1					2

										3
			4
5
					6

													7					8
					9


										10

							11

Across:

1.	People orientation means taking the initiative to establish ___ with customers.
4.	Being sensitive to customers' wants and able to understand their preferences show personalised ___.
5.	Having positive attitude also means willing to go the extra ___ for the custom
9.	Positive attitude refers to being ___ and taking initiative.
10.	An example of people ___ is showing a personal interest in the customer.
11.	Establishing eye ___ and greeting with a smile are ways to build rapport with customers.

Down:

2.	The ability to meet customers' needs and resolve customers' problems.
3.	Customer-first ___ means viewing customers as most important.
4.	The ability to provide consistently good service.
6.	Knowing who to contact if he lacks the information shows professional ___.
7.	Customers need to be treated with ___.
8.	A customer service professional should be knowledgeable about products and ___.

© 2014 PuzzleFast.com, Noncommercial Use Only

Unit 4

1

R

A

P

P

O

2

R

T

E

3

M

S

4

R

E

S

P

O

N

S

I

V

E

N

E

S

S

O

5

M

I

L

E

N

U

L

6

C

D

R

I

O

S

C

A

M

E

7

R

8

S

E

B

9

P

R

O

A

C

T

I

V

E

E

F

I

E

S

R

U

L

T

P

V

L

I

E

10

O

R

I

E

N

T

A

T

I

O

N

T

N

C

C

E

Y

C

11

C

O

N

T

A

C

T

E

S

E

S

S

Across:

1.	People orientation means taking the initiative to establish ___ with customers.
4.	Being sensitive to customers' wants and able to understand their preferences show personalised ___.
5.	Having positive attitude also means willing to go the extra ___ for the custom
9.	Positive attitude refers to being ___ and taking initiative.
10.	An example of people ___ is showing a personal interest in the customer.
11.	Establishing eye ___ and greeting with a smile are ways to build rapport with customers.

Down:

2.	The ability to meet customers' needs and resolve customers' problems.
3.	Customer-first ___ means viewing customers as most important.
4.	The ability to provide consistently good service.
6.	Knowing who to contact if he lacks the information shows professional ___.
7.	Customers need to be treated with ___.
8.	A customer service professional should be knowledgeable about products and ___.

© 2014 PuzzleFast.com, Noncommercial Use Only