enSCUnit 7 Scrambled Words10
silence : A situation of when to close a sale.
verbal : "How much do I have to pay for it?" is an example of a ___ cue.
assumption : This close assumes that the customer is going to buy.
combination : Using two or more closing methods is known as ___ close.
alteration : Repair services, delivery and ___ are examples of after-sales services.
appeal : "Can you sign here?" is an example of direct ___ close.
readiness : In a trial close, an attempt is made to encourage the customer to reveal ___ to buy.
expression : An example of a non-verbal cue is a relaxed or friendly facial ___.
service : After-sales ___ is important because selling to an existing customer is cheaper than selling to a new customer.
trial : "Do you like it in blue?" is an example of a ___ close.
Unit 7 Scrambled Words
SOASNMIUTP
This close assumes that the customer is going to buy.
TIRLA
"Do you like it in blue?" is an example of a ___ close.
IEORNTAATL
Repair services, delivery and ___ are examples of after-sales services.
EIRADESNS
In a trial close, an attempt is made to encourage the customer to reveal ___ to buy.
EICVRES
After-sales ___ is important because selling to an existing customer is cheaper than selling to a new customer.
ARVEBL
"How much do I have to pay for it?" is an example of a ___ cue.
ABNNOIITMOC
Using two or more closing methods is known as ___ close.
CLEISNE
A situation of when to close a sale.
EEOSIPNRSX
An example of a non-verbal cue is a relaxed or friendly facial ___.
PAELAP
"Can you sign here?" is an example of direct ___ close.